Content plays an essential role in moving people through the buyer’s journey and successfully through your sales funnel.
It helps your prospective customers learn about your business and gather relevant information about your products or services while learning more about their problem or need. In addition, content positions your business as an expert in your industry, earning customer trust.
Plus, content is much more than blogs. Businesses have endless content options these days, including: videos, podcasts, images, social media posts, educational guides, infographics, interviews, surveys, email newsletters, landing pages, and more.
However, your potential customers need the right content at the right time to move them through their buyer’s journey and motivate them to convert with your business. The buyer’s journey consists of three main stages: the awareness stage, the consideration stage, and the decision stage. Let’s look at the best types of content needed for each stage.
Awareness Stage Content
In the awareness stage, the buyer becomes aware they have a problem or need. As a result, their awareness jumpstarts a research process for more information on their problem. The buyer will go to search engines to research their problem and educate themselves on a particular topic.
At this early stage in the buyer’s journey, content doesn’t need to be sales-focused. Buyers are not ready to make a final decision or purchase yet. People are looking for answers, resources, research data, opinions, and insight.
As a result, content in the awareness stage should be educational and informative as well as comprehensive and easy to understand. Content types that works well in the awareness stage includes: educational blogs, videos, social media posts, webinars, articles, infographics, and podcasts.
Consideration Stage Content
In the consideration stage, the buyer has a more complete understanding of their problem or need, but they are still not ready to buy yet. Instead, buyers evaluate potential solutions and look at their best options. Since buyers have a better understanding of their problem or need, the consideration stage introduces the research of specific types of products and services in more detail.
Content that is useful in this stage includes: free eBooks, downloadable guides, white papers, free trials, quizzes, and explainer videos. Blogs are still effective in this stage. However, the tone and topics used will differ from the awareness stage. For example, blogs in the consideration stage are more sales-focused, concentrating on the brand’s products and services in comparison to competition.
Decision Stage Content
After extensive research, the buyer is finally ready to make a purchase. At this point, the buyer has completed their research, understands their problem or need, and has an ideal solution in mind. Now, they may seek additional information on why they should choose a particular brand.
The business’s goal in the decision stage should be to answer final questions, address common customer concerns, and ultimately convince buyers to choose their brand over the competition. Content needed to convert customers in this stage includes: product demos, case studies, FAQs page, product landing pages, customer reviews, and customer testimonials.
Why Should You Create Content for the Buyer’s Journey Stages?
The prospects and leads attracted through your business’s marketing efforts usually don’t come to your website ready to buy. Though you have captured their interest, many are still gathering information. With the right types of content available, your business can give them the answers and solutions they are seeking and gently usher them to convert without overwhelming them with sales-focused copy or ads. As a result, content creation centered on the buyer’s journey allows your business to constantly nurture your prospects and convince them to convert.
Tailor Your Content to the Buyer’s Journey
We will help you tailor your marketing strategies and content to hook your customers at each stage of their buyer’s journey. Contact Sun Sign Designs if your business is ready to create a compelling content experience that engages your audience and makes you stand out from the competition.